Solution · Automation Flows

Build WhatsApp API automation flows by dragging and connecting steps

D-API's visual builder orchestrates the official and unofficial WhatsApp API, SMS and IVR in the same flow, from the ad to the conversation, with no backend.

  • Builder: Visual
  • Channels: Unified
  • Uptime: 99.9%
The problem

You shouldn't be solving this.

Problems D-API takes off your plate.

  1. You depend on developers for everything

    Every new message sequence or flow change goes into the engineering queue and sits there for weeks.

  2. Your channels live in silos

    WhatsApp, SMS and voice run in separate tools and nobody can orchestrate a single journey.

  3. Ad leads go cold before the first contact

    The lead from Meta Lead Ads or Click-to-WhatsApp waits for a manual reply and disappears.

How it works

Your flow live in five steps.

  1. Pick the trigger

    Start with the event that kicks off the flow: a Meta Lead Ads lead, a click on a CTWA ad or an incoming message.

  2. Build the flow by dragging steps

    Connect messages, conditions and branches in the visual builder, combining WhatsApp, SMS and IVR however you like.

  3. Qualify and route

    Add the qualification bot and distribution rules to deliver each lead to the right agent.

  4. Connect your tools

    Link the flow to your CRM and other systems with native integrations and webhooks.

    See integrations
  5. Publish and track

    Turn the flow on and monitor performance in real time to optimize each step.

Works with the tools you already use

  • Meta Lead Ads
  • n8n
  • Make
  • Datacrazy CRM
  • Webhooks
What you get

WhatsApp automation without writing a single line of code.

  • 100% visual builder

    Drag, connect and publish. You build complete flows without writing backend code or depending on the engineering team.

  • Every channel in one flow

    Orchestrate the unofficial WhatsApp API, the official WhatsApp API, SMS and IVR/voice inside the same automation.

  • Triggers, conditions and branches

    Trigger on events, create branches and build message sequences that react to each contact's behavior. See how to build your first flow.

  • Meta Lead Ads straight into the flow

    The lead from your ad drops into the automation automatically and gets the first contact right away.

  • CTWA tracking

    Attribute each conversation to the ad it came from with Click-to-WhatsApp Ads tracking and see what converts.

  • Qualification bot with handoff

    Qualify, route and distribute leads automatically and hand over to a human at the right moment. Set up lead routing.

  • Real-time reports

    Follow the performance of each flow live and adjust steps based on what actually happens.

FAQ

Frequently asked questions.

Do I need to know how to code to use the automation builder?
No. The builder is fully visual: you build flows by dragging and connecting steps, without writing backend code or depending on the development team.
Can I use WhatsApp, SMS and voice in the same flow?
Yes. The automation orchestrates every tool on the D-API platform in a single flow: unofficial WhatsApp API, official WhatsApp API, SMS and IVR/voice.
How does the Meta Lead Ads integration with WhatsApp work?
The lead generated by your ad goes straight into the automation flow and gets the first WhatsApp contact automatically, with no spreadsheet or manual import.
What is CTWA tracking?
It is the attribution of conversations started from Click-to-WhatsApp Ads. You identify which ad each conversation came from and measure what actually converts. Learn about CTWA tracking.
Can I integrate with my CRM and other tools?
Yes. Besides the native integrations with Meta Lead Ads and Datacrazy CRM, you can connect n8n, Make, Zapier and any system via webhooks.

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